Ocado Technology

I worked as a Project Manager in the Implementation Infrastructure department which was formed of several cross functional teams such as WiFi, Network, Security Systems etc. The department focuses on the full programme management life cycle of the implementation of Ocado’s highly automated Customer Fulfilment Centres (CFCs) for both the businesses domestic sites and International clients who range across the world from North America (Canada & USA inclusive), France, Australia etc. The project life cycle starts from pre-deal, through to the design, construction, installation, testing and 'go-live' phases (with all the process and portfolio management in between). The department is instrumental in ensuring these CFCs are delivered on time, to budget, and to the specific requirements of each client.

My role took full ownership and accountability for these large scale end-to-end projects and required me to:

Simultaneously Project Manage multiple IT Infrastructure projects across Ocado’s Global & Domestic portfolio

Manage these projects from inception, design, development, installation, implementation, testing & completion

Gather, document and communicate user requirements to ensure the end product designed reflects the users goals and needs

Work with the cross functional Implementation project team & wider business to plan, execute & deliver projects within budget & deadlines

Marshall resources and coordinate the efforts of the project team, suppliers & contractors to deliver projects according to plan

Present & report project updates to the team, our department as a whole and our Department Head, Senior Management and Executive Board Members

Document, track & maintain project methodology

Create and manage multi-million pound budgets across multiple markets for several concurrent projects

Monitor lessons learnt for both my projects and the projects of the department with a continuous improvement approach to implement better ways of working to create the best end product for the users